Duty of care means promoting wellbeing and making sure that people are kept safe from harm, abuse, and injury. It is a legal requirement; you cannot choose whether to accept or decline that responsibility. It is key that you understand who your duty of care is to, and know what your role is in relation to these people.
This course will help learners to understand their duty of care and will cover the potential dilemmas that might arise. It will also look at the process for comments and complaints and how to deal with confrontation.
The main learning objectives of the course are as follows:
- To understand your duty of care
- To understand mental capacity, individual rights, and the dilemmas these might present
- To know the process for comments and complaints
- To be aware of the relevant legislation
- To be able to identify adverse events, incidents, errors, and near misses
- To know how to deal with confrontation and the importance of communication
This course is specifically for employees who work with Adults.
Upon booking this course, we will discuss the learning objectives and outcomes you wish to achieve based on the young people in your care.
We also have an advanced version, which is specifically for designated individuals or seniors.
Should you wish to discuss your needs before making a booking, please call 0800 774 7874.