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Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website www.thesocialcaretraininghub.co.uk and served by The Social Care Training Hub and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights regarding receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you, please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Cottages in Pembrokeshire.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution regarding their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Payments

“We do not store credit card details nor do we share customer details with any 3rd parties”

Face 2 Face Courses

Not Available Yet!!

We are currently adding all of our face to face courses to the server. While this process is taking place you can access our face to face portfolio at https://www.thesocialcaretraininghub.co.uk/course

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Welsh Courses

We are currently adding all of our Welsh courses to the system. In the meantime should you wish to discuss your training needs please contact us on 0800 774 7874.

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Irish Courses

We are currently adding all of our Irish courses to the system. In the meantime should you wish to discuss your training needs please contact us on 0800 774 7874.

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Scottish Courses

We are currently adding all of our Scottish courses to the system. In the meantime should you wish to discuss your training needs please contact us on 0800 774 7874.

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Inquiry Form
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Suggest a New Function
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We are constantly looking for ways to improve our system. Please use the box below to notify us of any new functions you like to see in the near future.

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Continue To Add Course To My Account
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Suggest A Course To Be Created
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We are currently building on average 8 courses every 12 weeks. Please use the box below to let us know which courses you would like to see next.

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Give Us Your Feedback
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We value your opinion and welcome your feedback. Let us know if you have any comments or suggestions about what you've seen here in our website. We appreciate your input and look forward to hearing from you. Feel free to use the following form.

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Report A Problem
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If you believe you have found any problem on our website, we encourage you to let us know right away. We will investigate all legitimate reports/tickets and do our best to quickly fix the problem.

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Pre Inspections Care Leaving
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Pre Inspections Schools
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credit-terms
Terms and Conditions
  1. You must only allocate courses to employee or foster carers to whom are directly registered under your services that are registered via your regulators registration. You cannot allocate courses to non-associated learners.
  2. Payment is strictly within 30 days. The free 30-day credit terms will be withdrawn and the daily charge of £10 per day applied from the day the invoice is generated should payment not be received within 30 days. After 30 days the daily charge is £30 per day. In addition to the charges any discounts will be retracted and the invoice will be recalculated using your default rate which are listed below. These are £50 for online credits and £720 for face to face training.
  3. All purchased credits do not expire. However it is your responsibility to notify us if you would like a credit reimbursing back to your account should a learner not commence training or no longer is with the company.
  4. The free Online courses we offer every 12 weeks can be used without a credit being taken and any learner allocated the course while they are free has unlimited time to complete the course. How ever should you have previously allocated any of the free courses when they where paid courses you will not get a credit back should you take the course back whilst the course is free. Please wait until the course is again a paid course to make sure you receive your credit back.
Our Guarantee To You

We work very hard to keep our courses up to date and relevant. To do this we work with numerous industry professionals within Fostering, Children Homes, Schools and Early Years.

Should you find any of the following issues please let us know immediately:-

  1. General functional error.
  2. Media malfunction within the course.
  3. Incorrect information within the course.
  4. Missing legislation within the course that should be included.
DISCLAIMER

It would be unreasonable to simply follow instructions from this course without the assessment of the specific circumstances and conditions

The Social Care Training Hub will not accept responsibility for any consequences that may result from decisions made upon the basis of information or advice given during this course.

It is important that you follow your organizations Policy and Procedure at all times.

Any errors reported but not rectified within 72 hours we guarantee to give you your full money back.

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You don’t currently have free access to the 12 weekly specialist Online courses we offer. To switch this function on please contact us on 0800 774 7874. Alternatively you can find our paid versions in the specialist section.

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You don’t currently have free access to your mandatory courses. To switch this function on please contact us on 0800 774 7874. Alternatively you can find our paid versions in the mandatory section.

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We are having to carry out some important updates regarding the free
mandatory and specialist Online courses within your account.

From Friday the 5th May 2017 to Tuesday 16th May 2017 you will not be able
to access or allocate the above free Online courses.

Normal access will be resumed on the Tuesday 16th May 2017.

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